One Machine / Many Windows

I highly recommend watching this video about the next 5,000 days of the web. It's 19 minutes long but worth the time to better understand how the web is likely to evolve.

From the perspective of an advertising agency, there are several interesting nuggets:

1. We need to get better at believing in the impossible. It sounds trite, but as Kelly says, who could have imagined that Wikipedia or Craigslist would work so well?

2. The web is one huge machine with many windows. Each computer, cell phone, monitor - they are all just windows into the central "machine" that is the web.

3. Attention is a currency. Getting people to pay attention will be increasingly hard to do, and given freely only to personalized interests. Brands will have to do a better job of customizing messages for individual interests, and ensure they have compelling stories to tell. Everything else will be ignored with impunity.

4. Total personalization requires total transparency. In other words, customizing things for people requires that they share their personal data freely. Privacy is going to be a huge issue here. How much will people trust that their data will not be misused? And how long before a brand misuses freely given data and pays a heavy price? We already see the beginnings of this problem with email SPAM and loyalty clubs at retailers.

Long Form Content = Are Agencies Ready?

It looks like Audi is behind "Meet the Beckers", an online campaign designed to make Audi drivers look like the only well-adjusted luxury car buyers out there. I was a huge fan of Audi's UK ad for the A4 from the late 90's, where we follow the life of a City banker in London who test drives an A4 and says "not for me, mate." And from a strategic stand-point, I think this new effort is moving in the right direction. However, I can't help but think the writing and dialogue is just not so great. If you want consumers to spend 2-3 minutes watching online video that they know is from an un-named advertiser, it better be as good as the stuff on offer at Hulu. And while amusing, "Meet the Beckers" is just not up to that standard. So what does this mean for agencies? We are pretty damn good at short form video content, but when the format is more akin to a TV show, most agency copywriters just don't have the experience. That's not to say that agency creatives can't learn to do great long form content -- there is a rich history of advertising creatives moving on to film and television. But if agencies are going to succeed in getting consumers to watch their longer form video content, we're going to have to get a lot better at it.

http://www.youtube.com/user/MeetTheBeckers

Blowing Up Cliches

Love this new ad from Holiday Inn Express. Expanding on their long-running campaign theme that staying at their hotel makes you smarter, the latest installment features a buttoned-up white marketing executive who schools some guys on the street unlucky enough to challenge his rapping skills. I wonder if the agency copywriter penned his rap, or if they had to get some outside help?

http://www.adgabber.com/video/video/show?id=546804%3AVideo%3A122736

Content vs Context - The Future of Advertising

This video from the Cannes Young Lions series poses an interesting question that gets at the heart of what advertising will look like in 20 years: is great storytelling the key to getting people to pay attention, or is the new model all about providing something useful? If you agree that brilliant storytelling and great content drives people to pay attention to brands, then really nothing will have changed except for an exponential growth in the number of communication channels. However, if Nick Law is right, then people will be annoyed by storytelling and just want brands to give them tools that make their lives easier. Personally, I think the debate here is too black and white. Yes, great storytelling makes people more likely to pay attention, especially in the case of brands that are selling emotional/image based benefits. However, if your product has more functional benefits, or is complex (e.g. technology, cars, a mortgage) then storytelling is not the primary thing - you want information and helpful tools first, engaging content and narrative comes second. What do you think advertising will look like in 2028?

Hilarious Critique on Agency Process

Thanks to Alan Wolk's blog for turning me on to this brilliant critique on how messed up the creative development process can be. If only it weren't so close to the truth!

Who Deserves the Credit?

Great post by the COO of The Barbarian Group on multi-agency collaboration, and who deserves the credit. This issue has been in the press recently after BBDO's Cannes win for HBO "Voyeur" despite the fact that much of the digital work was done by Big Spaceship. I don't know the answer to this complex issue, but it's another clear sign that the current agency model is broken. And another sign that those that play well with others will be more likely to succeed.

http://www.barbariangroup.com/posts/742-awards_shows_and_credit

Are Companies Ready for Social Media?

Most of my clients are eager to do more with social media tools like Twitter, Facebook, MySpace, etc. They are atttracted to the opportunity to better connect with consumers and the possibility that their brand message will be shared at almost no cost to them. However, I'm not sure many companies are truly prepared to enter into one-2-one conversations with individuals. Brands can't blog or answer Twitter posts, only people at the companies can. If companies really want to let consumers participate in a conversation about their brands/products/services, they are doing to have to dramatically increase the resources they put in place to listening and responding to consumers in a human and timely fashion.